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Privacy Policy

GERENCIA DE EMPRESAS SA DE CV is responsible for the processing of personal data collected on this website and subscribes to this privacy notice in compliance with the Federal Law on the Protection of Personal Data Held by Private Parties. The personal data that you have provided to us directly or through electronic means has been collected and will be processed by GERENCIA DE EMPRESAS SA DE CV under the principles of legality, consent, information, quality, purpose, loyalty, proportionality, and responsibility, in accordance with the provisions of the Law. The personal data provided to GERENCIA DE EMPRESAS SA DE CV will be duly protected through technological, physical, and administrative security measures, preventing their improper use or disclosure.

For what purposes do we collect and use your personal data?

The information you provide is used by our Sales Department to generate quotes based on the requirements of your project and send promotional and educational information.

Additionally, your personal data may be used for the following purposes:

  • Follow up on requests for information about the services and/or products offered by our company through our website.
  • Generate quotes and send work proposals based on the information you provide through the website forms.
  • Provide urgent or important notices on issues related to our website, services, and/or products contracted with our company.
  • Provide information about the current status of our company.
  • Perform the services and/or deliver the products contracted with our company.
  • Inform about changes and new products and/or services related to the one(s) contracted or acquired by the client.
  • Fulfill obligations contracted with our customers.
  • Evaluate the quality of service and conduct internal studies on consumption habits.
  • Send promotions by email at different intervals.

Your information will be kept in our records for 30 days from the date you provided us with your data, after which we will proceed to delete your information if no commercial transaction or employment relationship is established. If you remain a customer of GERENCIA DE EMPRESAS SA DE CV, your data will be safeguarded in our local Customer Management system under computer security measures.

What personal data do we obtain and from where?

For the purposes indicated in this privacy notice, we may collect your personal data in various ways: when you provide it to us directly, when you visit our website or use our online services, and when we obtain information through other sources allowed by law.

Personal data we collect directly

We collect your personal data directly when you provide it to us through various means, such as when you participate in our promotions or provide information for us to provide you with a service. The data we obtain through this means may include, among others: Paper forms that collect your information at Expositions, Sales Modules, Branches, and others. Typically, this is done in person.

Personal data we collect online

When you visit our website or use our online services, we collect data as follows: Contact Form with the following data: Name, Company, Phone, email, Address, description of the project you wish to undertake with our company, payment method for our services, general tax information, among others.

Use of Cookies and Data Analysis Applications

Cookies are text files that are automatically downloaded and stored on the user's computer's hard drive when browsing a specific Internet page, allowing the Internet server to remember some data about this user, including their preferences for viewing pages on that server, name, and password. Data Analysis Applications can be used to monitor a visitor's behavior, such as storing information about the user's IP address, duration of interaction time on that page, and the type of browser used, among others.

We inform you that we use cookies and Data Analysis Applications to obtain the following information related to the technology you use to browse our website, maintaining constant improvement and a better user experience: IP Address, Internet Browser, Operating System, Country of Origin, Referring Website. You can learn how to disable Cookies and improve your privacy by reviewing your browser, operating system, and/or computer documentation.

Sensitive Personal Data

The services offered by our company do not require sensitive data, as understood in Article Third Fraction VI of the Federal Law on the Protection of Personal Data Held by Private Parties.

Sharing Data with Third Parties

We commit to not transfer your personal information to third parties without your consent, except for the exceptions provided for in Article 37 of the Federal Law on the Protection of Personal Data Held by Private Parties, and to carry out this transfer on the terms set forth in that law. If you do not express your opposition to the transfer of your personal data, it will be understood that you have given your consent to it.

ARCO Rights

According to the Federal Law on the Protection of Personal Data Held by Private Parties, these are the rights that any person can exercise in relation to the processing of their personal data. Each acronym represents a different right and stands for Access, Rectification, Cancellation, and Opposition.

You can stop receiving promotional messages by landline or cellphone; likewise, you can stop receiving advertising postal mail, and you can also stop receiving promotional emails.

You have the right to access your personal data that we possess and details of their processing, as well as to rectify them if they are inaccurate or incomplete; cancel them when you consider that they are not required for any of the purposes indicated in this privacy notice, are being used for non-consensual purposes, or the contractual or service relationship has ended, or object to the processing of them for specific purposes.

You can revoke the consent you have given to GERENCIA DE EMPRESAS SA DE CV for the processing of your personal data at any time, limit the use or disclosure of them, and exercise your ARCO Rights provided for in the Law. To do this, it is necessary to submit your request to the email address we provide, and within a maximum period of 10 business days, we will address your request and inform you about its outcome through an email message or the means you indicate. To exercise your ARCO Rights, send a message to the email address: privacidad@grupoadministrategia.com

Modifications to the Privacy Notice

We reserve the right to make modifications or updates to this privacy notice at any time, to address legislative changes, internal policies, or new requirements for the provision or offering of our services or products. The modifications will be made available to the public through: (i) visible announcements in our establishments or customer service centers; (ii) brochures or pamphlets available in our establishments or customer service centers; (iii) on our website [privacy notice section]; (iv) or we will send them to the last email address you provided.

Intellectual Property

All intellectual property rights of the content of this website and its graphic design are the exclusive property of the HOLDER, who has the exclusive right to exploit them.

Where Can You File Complaints and Reports for Improper Handling of Your Personal Data?

If you believe that your right to personal data protection has been violated by any conduct of our employees or our actions or responses, and you suspect that there is a violation of the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties, you may file the corresponding complaint or report with the IFAI. For more information, visit www.ifai.org.mx.

Data Privacy Responsible Party

If you have any doubts, questions, or complaints, you can contact our Privacy department. Our telephone number is (0155) 3300 7300 ext. 4445, and we can assist you from 9:00 AM to 5:00 PM, Monday to Friday. We provide our email address privacidad@grupoadministrategia.com. All your questions will be answered, and you can also exercise your ARCO Rights using the application mentioned earlier in this Notice.